FAQ - Convrt25

F.A.Q

For all your questions

Conversion tool

What types of file are compatible with the conversion?

Is your data secure when using it?

Is there a maximum size limit?

Approximately how long does it take to convert a file?

If you have any problems using it, do you need help?

The subscription service

How can I subscribe to your service package?

What services are covered by the subscription?

How can I cancel my subscription?

If I forget to unsubscribe before the end of my trial period, can I request a refund?

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What types of file are compatible with the conversion?

With our conversion tool, you can convert a wide variety of file formats.

You can convert text documents such as Word files, Excel spreadsheets, PowerPoint presentations and PDF files. What's more, you can also convert images in different formats, videos, audio files and many other file types. Our aim is to offer you a complete solution for all your file conversion needs.

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Is your data secure when using it?

Of course we do! The security of your files is our top priority. Our file converter incorporates advanced security features to guarantee the confidentiality and protection of your data throughout the conversion process.

What's more, no copies of your files are retained once the conversion is complete, so you can use our service with complete peace of mind, knowing that your information is secure at all times.

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Is there a maximum size limit?

With our file converter, there are no size restrictions. You can convert files of any size, large or small, to suit your needs. Our main objective is to provide you with a convenient and efficient conversion service, with no restrictions on file format or size. If you have any further questions or concerns, please do not hesitate to contact us at any time.

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Approximately how long does it take to convert a file?

The time it takes to convert a file can fluctuate depending on various factors such as its size, format and the load on our servers at the time of conversion. Our conversion tool is specially designed to carry out these operations quickly and efficiently. As a general rule, for standard-sized files, conversion is completed in a few seconds to a few minutes. However, for larger files, the process may take a little longer. We are committed to constantly improving our performance to provide the best possible conversion experience for our users.

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If you have any problems using it, do you need help?

Absolutely! We understand that questions or problems may arise when using our converter, which is why our customer support team is here to help. Whether you need technical assistance, advice on how to use the product or have general questions, please don't hesitate to contact us. We're here to provide you with the help you need to get the most out of our converter and solve any problems that may arise.

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How can I subscribe to your service package?

To access the test results, you can take advantage of our 24-hour offer for just €0.50. Once this period has elapsed, the subscription will automatically convert to a monthly package at a cost of €47.50. If you prefer to stay with the 24-hour offer only, you can unsubscribe at any time. Full instructions on how to complete the test and take out a subscription are available on the "How does it work" page.

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What services are covered by the subscription?

With our subscription, you have access to all the features of our file converter, allowing you to convert files into a variety of formats in an unlimited way. What's more, you'll benefit from priority customer support to answer your questions and resolve any problems.

We are continually working to improve our service by adding new features to make your conversion experience even smoother and more enjoyable.

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How can I cancel my subscription?

To end your subscription, simply go to the "Unsubscribe" section by clicking on the dedicated tab or by accessing your personal "My account" area. Then enter your e-mail address and confirm your request.

Unsubscribe

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If I forget to unsubscribe before the end of my trial period, can I request a refund?

If you forget to unsubscribe, you can request a refund within 14 days of your subscription, provided you have not used our services after the 24-hour trial period.

Converter

Conversion tool

What is the purpose of the test?

This IQ test aims to assess different dimensions of individual intelligence, such as problem solving, memory, logic, language comprehension and rapid data processing. It is designed to accurately measure specific intellectual abilities across a wide range of skills.

How does the test work?

The test works by randomly selecting questions from a vast database, ensuring diversity and impartiality in the assessment of each participant. Despite variations in question difficulty, the system maintains a consistent overall level of difficulty for each user. This approach guarantees a personalised and fair experience, enabling an impartial assessment of intellectual ability without being influenced by the individual's level of prior knowledge.

What are the advantages of taking this test?

The IQ test offers a number of benefits, including the possibility of assessing your current intellectual abilities for future comparison, discovering exceptional or atypical cognitive potential, and contributing to clinical studies in the case of specific difficulties. It is a valuable tool for an initial assessment or as a complement in the diagnosis of various conditions. However, it is important to note that this test alone cannot diagnose specific disorders.

How can I consult my IQ test results?

You have two options for accessing your results: a one-off 24-hour offer or a monthly subscription. Details of how to take the test and choose your option are available on our "How it works" page. Once you have completed the test, you will be able to view your full results history directly from your account, ensuring easy access to your past performance.

How do I subscribe?

Once you have completed the test, choose the 24-hour offer at €0.50. If you do not cancel within this period, the subscription will automatically become a monthly package at €47.50. If you only want to keep the 24-hour offer, you must unsubscribe. Full instructions for taking the test and managing your subscription are available on the "How does it work" page.

What are the advantages of a subscription?

The subscription offers the flexibility to take the IQ test at will, either for yourself or to assess others. What's more, you can view, compare and save the results of each attempt.

How do I cancel my subscription?

To cancel your subscription, go to the "Unsubscribe" option in your personal space or "My account". Then enter your e-mail address to confirm this action.

How do I cancel my subscription?

To cancel your subscription, go to the "Unsubscribe" option in your personal space or "My account". Then enter your e-mail address to confirm this action.

Can I get a refund if I forget to unsubscribe before the end of my trial period?

If you forget to unsubscribe before the end of your trial period, you can request a refund within 14 days of signing up, provided you have not used the services after the initial 24-hour period.

Detailed FAQs

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